Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (775)831-0433.
- What are the Hospital hours?
Our hospital is open Monday to Friday from 9:00 am to 5:00 pm. We do not currently operate on Saturdays or Sundays.
- Do I need to have an appointment?
Yes, we see clients on an appointment basis- first come, first served. In the case of an emergency, or in the case of a schedule opening, we may accept walk-ins. Please plan ahead if possible, and call to schedule an appointment with us at (775) 831- 0433.
- What forms of payment do you accept?
We accept all major debit and credit cards, including Visa, MasterCard, Discover, and American Express. Along with cash and personal checks, we also accept Care Credit. Payment is encouraged upon time of services rendered. There will be a service charge of 1.5% or $1.50 (whichever is greater) on overdue accounts at the end of the month.
- Can I make payments?
Payment is encouraged at the time of services rendered.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done as early as 6 months of age, with a few exceptions. We complete a full consult exam prior to surgery to determine whether or not your companion animal is healthy enough to undergo a surgical procedure. We highly recommend a pre-anesthetic blood work panel be completed, as this rules out any chance of underlying conditions, and further confirms the health of the animal going under anesthesia.
- What is "pre-anesthetic blood work"?
Pre-Anesthetic blood work is a type of blood screening we use to determine the health of an animal before putting them under anesthesia. We can run pre-anesthetic blood work here in house, or we can send it out to a testing laboratory with results usually by the next day. Blood work helps to determine the function of the organs, how well the blood clots, the presence or risk of certain diseases, and the blood cell counts. Blood work is done to assure proper safety during the procedure, and to assure proper healing post-operative.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
No, we do not provide boarding.