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To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please understand that we make a genuine attempt to see each client on time, and sincerely apologize for longer than expected wait times.
Although we make every effort to help our patients feel comfortable and at ease during their visits, they may be a little uneasy about new people, new surroundings, and/or other animals. This is why we ask that all animals are on a leash or contained in a pet carrier before entering the lobby waiting room.
We require full payment at the time that services are rendered. We accept all major debit and credit payments, including Visa, MasterCard, Discover, and American Express. Cash, Checks, and Care Credit are also accepted. A 1.5%, or $1.50 (whichever is greater) monthly service charge will be applied to all overdue accounts.
Patient Arrival Policy
For the protection of yourself, and the safety of all involved, all dogs must be on a leash and properly controlled while in the waiting area and/or exam rooms.