Incline Veterinary Hospital

880 Tanager Street
Incline Village, NV 89451

(775)831-0433

www.inclinevet.com

                                                                                                                                         Hospital Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please understand that we make a genuine attempt to see each client on time, and sincerely apologize for longer than expected wait times.

For the safety of animals in our care, as well as our staff members and all hospital guests, we ask that all animals be up to date on their vaccinations. Vaccines can easily be updated in our office at the time of your visit. 

Although we make every effort to help our patients feel comfortable and at ease during their visits, they may be a little uneasy about new people, new surroundings, and/or other animals. This is why we ask that all animals are on a leash or contained in a pet carrier before entering the lobby waiting room. 

 

Payment Policy

We require full payment at the time that services are rendered. We accept all major debit and credit payments, including Visa, MasterCard, Discover, and American Express. Cash, Checks, and Care Credit are also accepted. A 1.5%, or $1.50 (whichever is greater) monthly service charge will be applied to all overdue accounts. 

 

Patient Arrival Policy

For the protection of yourself, and the safety of all involved, all dogs must be on a leash and properly controlled while in the waiting area and/or exam rooms.
 All cats must be secured within a carrier, and contained while in the waiting area and/or exam rooms. All small mammals (Rabbits, Ferrets, etc) must be secured either within a carrier, or a cage, and must be contained while in the waiting area and/or exam rooms.